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Digisigns

Use Case

Kiosks that shorten the queue

Self-ordering kiosks built cinema-first, kiosk, QR-at-seat and BillMe modes feeding a live kitchen display, plus wayfinding kiosks with attract loops and QR handoff, all run from one platform.

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A self-service kiosk is a touchscreen that lets customers complete a task themselves, ordering food, finding a store, browsing a directory, cutting queues at the counter and freeing staff for work only people can do.

How it works

Setting up self-service kiosks with Digisigns

  1. 1

    Choose the ordering mode

    DigiEats runs as a standing kiosk, as QR ordering from the customer's seat, or as post-paid BillMe, each mode with its own pricing and discounts.

  2. 2

    Load the catalogue

    Set items with per-cinema and day-of-week pricing, coupons with minimum-order and date rules, and, for cinemas, films, showtimes and banners in the built-in CMS.

  3. 3

    Go live at the counter

    The kiosk enters fullscreen on first touch, checkout is built into the flow, and every order lands on the Kitchen Display System, advancing Paid, Accepted, Preparing, Ready.

  4. 4

    Track and reconcile

    Sales reports break down by venue and ordering mode, GST-level billing reports cover CGST/SGST, and a per-order activity log keeps the audit trail.

Features that matter here

What makes Digisigns good at self-service kiosks

Three ordering modes

Standing kiosk, QR scan-from-seat with per-seat codes, and post-paid BillMe, with percent or value discounts configurable per mode.

Cinema-first CMS

Films, showtimes and promotional banners managed in the same admin as the menu, across multiple cinemas and chains.

Live kitchen display

Orders stream to a Kitchen Display System and advance through Paid, Accepted, Preparing and Ready, no paper tickets.

GST-ready reporting

Sales by venue and mode, CGST/SGST-level billing reports, admin KPIs and a full per-order activity log.

Wayfinding kiosk mode

DigiMaps kiosks add directory, search, routes, an attract loop and kiosk-to-mobile QR handoff for the venue itself.

Touch-interactive signage

TouchView turns ordinary signage screens into touch menus of linked playlists and pages, with an inactivity timeout back to the loop.

Cinema-first, counter-ready

DigiEats was built for cinemas, and it shows in the details: per-venue and day-of-week pricing, films and showtimes managed beside the menu, seat-level QR ordering so popcorn arrives mid-film, and GST-level reporting for Indian operators. Orders from every mode, kiosk, seat QR or BillMe, land on one Kitchen Display System that the counter team advances from Paid through Ready. Multi-chain operators get scoped admin roles: platform, chain and individual cinema.

Checkout is built into the flow, coupons validate against minimum-order and date rules, and every order carries a full activity log.

Kiosks beyond food

The same platform runs kiosks that guide rather than sell. DigiMaps wayfinding kiosks give visitors a directory, search and 3D routes with an attract loop between users, and hand directions to phones by QR. For lighter interactivity, TouchView converts any menu board or waiting-room screen into a touch experience, linked playlists and pages with an automatic return to the loop. One dashboard, one fleet, whatever the kiosk’s job, see the features page for the full platform.

Self-Service Kiosks FAQs

What can a self-service kiosk do besides take orders?
On the same platform, DigiMaps kiosks handle venue wayfinding, directory, search and routes with an attract loop, and TouchView makes any signage screen touch-interactive, linking playlists and web pages with an inactivity timeout.
How does QR ordering from a seat work?
Each seat gets its own QR code. A guest scans it, orders from their phone, and the order arrives on the Kitchen Display System tagged with the seat, food comes to them, no counter visit.
Does the kiosk handle payment?
Checkout is built into the ordering flow, with per-mode discounts and coupons applied at the point of order, and bills can be printed or shared over WhatsApp.
Is DigiEats only for cinemas?
It's built cinema-first, the admin includes films, showtimes and multi-chain management, but the ordering flow itself is general food and beverage. If your venue isn't a cinema, talk to us about fit before you commit.

Related

More ways teams use Digisigns

Digital Menu Boards

Create digital menu boards that sync prices from 12 named POS systems, auto-hide sold-out items and update every outlet instantly. Free 14-day trial, no card.

Waiting Room TV

Turn waiting room TVs into calm, useful displays, health tips, queue updates, news and background music, managed remotely. Free 14-day trial, no card needed.

Wayfinding

Guide visitors with interactive 3D wayfinding kiosks, step-free routes, multilingual search and kiosk-to-mobile QR handoff for malls, airports and hospitals.

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